Returns & Exchanges
RETURN & EXCHANGE POLICY
If for some reason you are not satisfied with your boots, you can initiate a return or exchange within 30 days from the date of purchase.
All returns and exchanges must be unworn, in original condition and free of foreign material such as dirt and pet hair. Boots must be returned in the original Perfect Storm boot box, including tissue paper and hang tags and be placed inside an outer box for protection during shipping. If possible, we recommend using the external box that was received with your order. Items that do not meet these requirements are not eligible for return or exchange.
All clearance items are considered final sale and are not eligible for return or exchange.
To Initiate a Return or Exchange
Please contact us at firstname.lastname@example.org and we’ll help you get the process started. You can also contact our customer service team at (603) 727-9430 between the hours of 9:00AM and 5:00PM Monday through Friday.